Standard Return Shipping

1. Pack the item(s) securely in the original product packaging, if possible. Please include all paperwork, parts, and accessories. All products must be returned in good condition, to ensure full credit.
2. Complete the return reason questionnaire on the packing slip and include it in the return package.
3. Before sending your return shipment, please remove all extra labels from the outside of the package.
4. Send the return package to the following address (unless your packing slip directs otherwise):

Thumbelina Enterprises
P.O. Box 31416
St. Louis, MO 63131

* All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
* It is recommended that you use UPS or Insured Parcel Post for your return.
* Keep the Return Tracking Number for your return package to monitor delivery status.
* To receive credit, items must be returned within 30 days of delivery.
* You can expect a refund in the same form of payment originally used for the purchase, within 30 days of our receiving the returned order.
* Credit for gift returns will be issued to the original purchaser.
* You will be refunded the return shipping cost if the return is a result of a manufacturing defect or shipping error.