Privacy Policy
This website worldssmallesthorse.com ("Site") is owned and operated by Goose Creek Farms, Inc. (Goose Creek Farms).
Goose Creek Farms has created this Privacy Policy to inform you of the information gathering and dissemination practices for this Site. Goose Creek Farms does not sell or ship any items directly to anyone who we know to be under the age of 18, nor do we collect any personally identifiable information from anyone who we know to be under the age of 18. Users who are under 18 may use this Site only with involvement of a parent or guardian and should not submit any personally identifiable information to us.
Log Data
Your IP address, operating system, browser and reference site domain
name are logged every time you visit our site. This log data is used
for the analysis of load information and maximizing the efficiency of
our servers. We also use this data to analyze user behavior patterns.
We will not share this data with any other third party.
Using Cookies
"Cookies" are files stored on your computer's hard drive by your
browser. These cookies help us identify our account holders and
optimize their shopping experience. They do not include any data that
will identify you personally. They will, however, allow you to use some
specialized features on the Site. We do not store any personal
information into cookies nor do we link or combine information
collected through cookies to any personal information that we may
collect from users of this Site. You can, of course, disable cookies on
your computer by indicating this in the preferences or options menus in
your browser. Most browsers accept cookies automatically, but allow you
to disable them if you wish.
External Links / Framed Web Pages
Some of our functionality may link to a third party web site. Any data
provided to third party web sites to which this Site may link or to
which this site may frame is not governed by this privacy policy. The
privacy policy of the third party web site governs the information
collection and dissemination practices occurring on such web site.
If you have accessed this web site through a link from certain of our advertising and marketing partners our Site may include a frame of the applicable advertising and marketing partner. The information you provide to us through these framed web pages is collected by us and its use is governed by this privacy policy.
Ordering from the Site and Opening An Account
When you order from the Site, PayPal will require you to provide us
with your name, email address, shipping address, billing address, phone
number(s), credit card number/expiration date and credit card PIN
number. We use this information to process your order, ship it and send
your order and shipping confirmations via email. If you do not complete
the order process (e.g. fail to enter a valid credit card
number/expiration date or fail to complete a purchase transaction) the
information you submitted during the order process will be promptly
deleted from our system. Once you have successfully entered a valid
credit card number/expiration date and completed the order process, an
account will be created and maintained for you.
From time to time, we use information relating to the purchases you make on the Site to customize our product recommendations. We also track customer traffic patterns and customer site usage. Traffic and usage data is used to improve our site's design and provide our customers with a fulfilling shopping experience.
Accessing your Account and Making Corrections/Updates
Once you have opened an account, you may access it by submitting your
ID (your email address) and password. This password is for your
protection. If you don't have your password, there is a link that reads
"Forgot your password?" Click on this for instructions on how to get
your password.
At any time after you have successfully opened up an account with us, you may correct or update account data when making a subsequent purchase. Additionally, you can update or correct your account information at any time by contacting our customer service department by sending an email to customersupport@worldssmallesthorse.com or call us at 1-314-606-5747.
Customer Service
In addition to being able to call our customer service department, you
may also email us at customersupport@worldssmallesthorse.com. If you
email us and we determine that you are an existing customer (e.g. an
existing account holder which is determined by email address), then we
will retain your emails so that we may refer to previous emails from
you as needed so that we may properly address your questions and
concerns. If you email us and we are not able to determine that you are
an existing customer, then we will delete your emails promptly after we
address your future questions or concerns.
Customer Feedback Form
You can use this form to give us any input which we may use to improve
our site. The only required data is your first name, email address, and
your questions or comments. We use this data to make improvements on
our site and will promptly delete it from our system sometime after
receiving your feedback, unless we determine that you are an existing
customer (e.g. an existing account holder which is determined by email
address), then we will retain your emails so that we may refer to
previous emails from you as needed so that we may properly address your
future questions and concerns.
Sharing and Use of Information with Third Parties
Goose Creek Farms may share aggregate and/or non-individual statistical
information (e.g. non-personally identifiable information) about our
users with third parties, such as advertisers, marketing affiliates and
our business partners. However, it is our policy to not sell, transfer,
disclose or share with third parties personal information collected on
the Site, except in the following instances:
- Third Party Vendors: From time to time, we may engage third party vendors to perform, on our behalf, functions such as sending postal mail and responding to e-mails, order fulfillment, credit card processing, website evaluation, analyzing data and providing customer service and support. These third parties will only have access to information to the extent necessary and will be required not to use any personal information for any purpose other than providing such services and have agreed to maintain the confidentiality of such information.
- Third Party Marketing: The information you give us and the information about your order may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. This information will be used to make our future marketing efforts more efficient. This information may also be shared with other marketers to bring you offers of interest. If you prefer that we do not share your name and address with other marketers, please email us at customersupport@worldssmallesthorse.com.
- Special Cases: We may also disclose personally identifiable information to third parties in order to comply with law or requests by law enforcement agencies, to enforce our Terms and Conditions or to protect the rights, property or safety of the Site and of our third party business partners and the safety of our users.
- Business Transfers: In the event that all or substantially all of the assets relating to the Site are transferred or sold to another entity, personally identifiable information may be transferred to the acquiring entity and be treated in a manner consistent with this privacy policy.
Security Policy
We use Secure Socket Layer (SSL) encryption technology to protect your
personal information and we limit the number of people who have
physical access to our database servers as well as password protections
which guard against unauthorized access.
Changes to Privacy Policy
If we are going to use your personally identifiable information in a
manner different from that stated at the time of collection we will
notify you and you will have a choice as to whether or not we use your
information in this different manner. In addition, if we make any
material changes in our privacy practices that do not affect user
information already stored in our database, we will post a prominent
notice on the Site notifying users of the change.
Questions about our Policies
If you have any questions regarding your privacy or any of our
policies, please contact our Customer Service Department by email at customersupport@worldssmallesthorse.com or by phone at 1-314-606-5747.
